Privacy policy

The terms "We," "Us," "Our," and "Company" individually and collectively refer to Akquva skkin solutions(OPC) Private Limited, and the terms "You," "Your," and "Yourself" refer to the users.

This Privacy Policy is an electronic record created under the Information Technology Act, 2000, and its amendments, including provisions for electronic documents/records. It does not require a physical, electronic, or digital signature.

This Privacy Policy is a legally binding contract between you and Akquva skkin solutions(OPC) Private Limited. By visiting this website, you accept the practices described herein and consent to our collection, use, processing, disclosure, and transfer of your data according to this Privacy Policy.

The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, mandate the publication of a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

• Information Collection: We collect information you provide on our website or through other means. This includes personal information such as your name, email, user account login ID and password, phone numbers, gender, date of birth, address, gift messages, eye prescriptions, and skin type. This does not include credit card, debit card, or net-banking details. You may choose not to provide certain information, but this may limit your ability to use some of our features. We use the information to respond to your requests, customize future interactions, and communicate with you. You can review, add, or update your information by contacting us. We usually retain a copy of the prior version for our records.
• Retention of Information: We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you wish for us to delete your data, you can request this by emailing us at email id.in with the subject line “Customer ID – Delete my personal data- Urgent Request.” We will delete your data within fifteen (15) business days of receiving your request. Please note that deleting your data may prevent our website from providing certain services.
• Communications: To improve the usefulness of our emails, we may request confirmation when you open an email from us if your computer supports such capabilities.
• Authorized Third Party Processing: We may share your information with third parties, such as affiliates and service providers, to provide our services. We take all necessary precautions to restrict further disclosure and enter into appropriate contractual arrangements to ensure they maintain similar levels of data protection. Your personal data may be transferred, stored, and processed only in India. By using our services, you consent to such storage and processing.
• Transfer of Information: Akquva skkin solutions(OPC) Private Limited is acquired or merges with another company, customer information may be transferred as part of the business assets. We will ensure the protection of your information as per this policy. You consent to the disclosure and transfer of information to such third parties.
• Protection Measures: We may release personal information when required to comply with the law, enforce our Terms and Conditions, or protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

Cookies: We use cookies to track your preferences and activities on our platform. Cookies are small data files stored on your computer’s hard drive by your web browser. They help make your subsequent visits more efficient by storing information such as the number of times you access the platform, registration information, and the number of times you view a particular page. You can modify your browser settings to block cookies, but this may affect the functionality of our platform. By continuing to use the platform, you agree to our use of cookies.

We use cookies to:

• - Understand and save customer preferences for future visits
• - Keep track of advertisements
• - Compile aggregate data about site traffic and interactions to improve user experiences and tools

You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings. If you disable cookies, some features may not function properly, but you will still be able to place orders.